In order to provide you with the full range of services, we are sometimes required to collect information about you.
Occasionally our website and blogs contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these other websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
When you register for an online account with us we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number. Different web-pages may ask for different personal information.
By entering your details in the fields requested, you enable the Luckett’s Dairy Ltd to provide you with the services and products you select. In fact some services cannot be provided without some of the details mentioned.
IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyse and improve the services offered on our website. e.g. to provide you with the most user-friendly navigation experience.
We will use your personal information for a number of purposes including the following:
For providing services to you in the way of delivering goods to your address.
Replying to your enquiries and requests.
Sending emails to you regarding changes to our services, products, prices or delivery schedule.
Sending automated electronic communications relating to your account, such as your bill or payment reminder.
Including you in occasional prize draws or other reward based events run by ourselves.
Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
Luckett’s Dairy Ltd may contact you:
In relation to the order you have placed on the website to ensure that we can deliver the services to you;
When we need to request payment for goods or services provided;
Where you have opted to receive further correspondence;
When we need to advise you of changes to prices or terms of service or delivery days.
Luckett’s Dairy Ltd won’t contact you for general marketing purposes, or promote new or a third party’s services to you unless you specifically agree to be contacted for these purposes.
We may occasionally contact you with news or information about products you already buy from us (dairy goods and groceries) if the price or product is changing. If you do not wish to be contacted about these please let us know by email.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).
Luckett’s Dairy Ltd
415 Beake Avenue
Tel : 024 7649 1823